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Article: The Post-Information Age
The Intelligent Age: A Report on Our New Reality Summary Part I: So, What Is This ‘Intelligent Age’ We’re Building? How is this different from the Information Age? For a long time, we’ve been focused on connecting people and giving them access to information. That was the Information Age. It was revolutionary. But we’re now…
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Infographic: The Post-Information Age
Infographic: The Post-Information Age From Scarcity to Saturation: The Inversion of Our Information Reality The defining challenge of our era has fundamentally inverted. We’ve transitioned from an age defined by the pursuit of information to one defined by the need to filter an overwhelming deluge. This comprehensive infographic explores the data-driven forces behind this shift,…
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Careem Pay: Fixing KYC
Design Manager in Careem Pay My role: Team Composition: Complexifiers: Pre-existing product in a difficult environment. Absence of customer knowledge Cross-functional dependencies to all other parts of Careem’s SuperApp. People Problems Business Motivation More than 60% of customers drop off at the first screen in the KYC flow. An additional 35% of customers drop off…
The collected works of designer Jamal Nichols
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