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How to Interview Product Designers With Respect and Intention
To a candidate, the process is the culture made manifest. A poorly structured interview process is a direct assault on the company’s reputation.
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Careem Pay: Fixing KYC
Fixing the KYC Process in Fintech My role: Team Composition: Complexifiers: Pre-existing product in a difficult environment. Absence of customer knowledge Cross-functional dependencies to all other parts of Careem’s SuperApp. People Problems Business Motivation More than 60% of customers drop off at the first screen in the KYC flow. An additional 35% of customers drop…
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Facebook: Interviewer Marketplace
This stuff is old (2020), but people keep asking about it, so I put it up. Facebook: Interviewer Marketplace My role: Leadership in helping young team identify an opportunity, design a solution end-to-end, and using design superpowers to help team visualize early ideas and pivot Team Composition: Enterprise Engineering: Schedule Team PM, EM, DS, 1x…
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